Privacy Policy
At Memorial Artwork Studio, we understand that the photographs you provide may be deeply personal. We take your privacy seriously and handle your information with care.
This Privacy Policy explains what information we may collect and how we use it.
Information We May Collect
When you contact us or place an order, we may collect information such as:
- Name
- Email address
- Phone number, if provided
- Project details and instructions
- Photographs and other files you submit
- Information relating to your order and payment
Payment information may be processed directly by our third-party payment provider. We do not have access to your full payment details.
How We Use Your Information
We use your information to:
- Respond to your enquiries
- Prepare and deliver your artwork
- Communicate with you about your order
- Process payments
- Provide customer support
- Improve our services
- Maintain appropriate business and transaction records
We do not sell your personal information.
Your Photographs
Photographs submitted for an artwork project are used to create the requested artwork.
We understand that memorial photographs can be especially sensitive. We will not publish, display, or use your photographs or completed artwork for promotional purposes without your permission.
Sharing Information
We may use trusted service providers to operate our website and business, such as:
- Website hosting providers
- Payment processors
- Email and communication services
- File storage or delivery services
- Website analytics and security services
These providers receive only the information reasonably necessary to provide their services.
We do not sell client photographs or personal information to third parties.
How Long We Keep Your Information
We retain information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and meet applicable legal or accounting requirements.
You may contact us to ask about information we hold about you, subject to applicable legal requirements.
Cookies & Analytics
Our website may use cookies and similar technologies to maintain website functionality, understand how visitors use our website, and improve the user experience.
Where required by applicable law, we will provide appropriate choices regarding non-essential cookies.
Your Privacy Rights
Depending on where you live and applicable law, you may have rights concerning your personal information, including the right to request access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the contact information on our website.
Contact
If you have any questions about this Privacy Policy or how we handle your information, please contact us.
info@memorialart.studio